| Signal | Severity | Internal trend | First flagged | Last activity | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Scope confusion — client unclear what we're working onCustomer |
High | ↑ | 2026-03-15 | 2026-05-10 | |||||||||||||||||||||
|
Source mentions · 2
JV
Joel Vuorinen
"Client doesn't know what we're working on. Updates feel irregular and vague."
ML
Matilda Leppänen
"We're chasing updates rather than receiving them proactively."
Internal counter-evaluations · 3
|
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Response time too slow on urgent mattersCustomer |
Medium | → | 2026-02-08 | 2026-05-09 | |||||||||||||||||||||
|
Source mentions · 1
JV
Joel Vuorinen
"Generally ok, but response time on urgent issues could be faster."
Internal counter-evaluations · 2
|
|||||||||||||||||||||||||
Unclear responsibilities after scope changeInternal |
High | 2026-04-15 | 2026-05-07 | ||||||||||||||||||||||
|
Source mentions · 1
VB
Victor Bernard
"Team doesn't know who owns which deliverables since the scope change."
Internal counter-evaluations · 3 · mixed
|
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Burnout signal from expert on this accountInternal |
Medium | ↑ | 2026-04-01 | 2026-05-07 | |||||||||||||||||||||
|
Source mentions · 1
TR
Tony Rhonda
"Capacity too tight — consistently finishing at the last minute. Pace is unsustainable."
Internal counter-evaluations · 2
|
|||||||||||||||||||||||||
Communication frequency — client wants more proactive updatesCustomer |
Low | → | 2026-04-22 | 2026-05-08 | |||||||||||||||||||||
|
Source mentions · 1
ML
Matilda Leppänen
"Would like more proactive updates between formal meetings."
Internal counter-evaluations · 1
|
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